Service terms.

Your selected plan

$199 per organization / month

Up to 10 supported LA County food facilities within a 5–50-location restaurant group.

Each paid month continues weekly record checks and outstanding-action summaries for the same included facilities. Up to 10 are included; a 5–50-location group size is an eligibility range, not an included quantity.

The plan covers up to 10 supported LA County facilities. The buying organization may operate 5–50 locations; locations outside the included 10 are not monitored by this plan.

Pasadena, Long Beach, Vernon and other jurisdictions are excluded. Single-location plans, alcohol licensing, filings and a national renewal calendar are not offered.

Your operations team confirms the facility, chooses the action and owner, sets any business target, performs the work and records evidence. A recorded completion is not regulatory closure.

Read the plan for supported inputs, included output and delivery. These terms apply with the offer version you accept.

Your agreement and responsibilities

The displayed offer, these service terms and the service privacy notice govern one organization and its selected subscription or defined comparison. You must be authorized to buy for that organization and submit its material, confirm the supported scope and accept the exact version before checkout.

The service provides decision support with supporting source records. Authoritative source documents control. It does not certify eligibility, compliance, legal rights, savings or completeness. You are responsible for confirming the supplied records and extracted facts as part of using the service.

Payment, access and results

Access starts only after payment is verified and the inputs have been admitted within the supported scope. Failed or unverified payments create no entitlement. No charge occurs for rejected unsupported inputs.

Included results are made available in the authenticated workspace. Promised recurring delivery uses only recipient channels you have explicitly consented to and that have been verified.

A changed price or material change to scope or policy requires your fresh acceptance before a future charge. Continued use alone does not authorize the change.

Monthly billing

The monitoring subscription renews each billing month at the accepted displayed price until canceled. The next billing date and recurring charge are displayed before you accept. A paid period is the payment provider’s verified calendar billing interval, not a fixed 30 days.

Cancel renewal or stop work

You may cancel renewal in self-service at any time and keep the service already paid for through the displayed period end. You may separately stop processing and delivery immediately.

Cancellation is reported as complete only after the payment provider confirms the applicable billing change. An uncertain result is reconciled before another billing action is attempted. A failed payment does not grant an unpaid service period; access to saved exports and account help remains available.

When you may request a full refund

You may request a full refund within seven calendar days of the first verified result. You may also request a full refund during the paid period if Fevezo cannot deliver the admitted promise, accepted unsupported material in error or duplicated a charge.

Ending service after the full-refund window

After the seven-calendar-day full-refund window, an immediate-end request for a supported monitoring service refunds unused whole days, using the actual paid billing interval and rounding the refund up to cents. The full-refund grounds above still apply.

Existing paid coverage

If you have an older purchase with a fixed paid period, its paid coverage, account and results are preserved. Moving to monthly billing requires your explicit choice after seeing the monthly price, next charge date and cancellation terms. Monthly billing begins only after that paid coverage ends, without automatic conversion, duplicate onboarding or an overlapping charge.

Refund method and limits

Refunds and credits cannot exceed the verified original charge less any prior remedies. Refunds return only to the original payment method. No discretionary extra credit, invoice changes or contact with counterparties is included. Mandatory customer rights remain intact.

Questions and related terms

Use RestoDocket support for service, billing or privacy questions. Do not email confidential documents or payment details.

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